FAQ
How do I redeem store credit?
How to Redeem Your Store Credit
Important: You must be logged in to your SwivelServe account to use store credit.
Preferred Method
- Log in to your SwivelServe account
- Select and personalize your Client Gift Set
- Add the item to your cart and click View Cart
- On the Cart page, apply your store credit and complete checkout
Alternate Method (If Store Credit Doesn’t Apply Automatically)
- Go to Your Account
- Open Store Credit Balance and copy your unique credit code
- Click the SwivelServe logo to return to the homepage
- Open your cart and click Checkout
- Paste the code into the Discount code or gift card field and click Apply. Complete checkout
Our customer support is available Monday to Friday: 9am-5pm EST.Average answer time: 24h
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